L&D Trainer

Shopee

  • Kuala Lumpur
  • Tetap
  • Sepenuh masa
  • 7 hari lepas
Job Description :
  • Coordinate and execute internal and external learning programs with regional, local trainers
& BPO Trainers
  • Facilitate impactful and targeted training sessions for the organization
  • Manage administrative tasks to ensure smooth execution, follow-up, and consistency of
learning initiatives
  • Assist with assessing training needs and developing yearly training plans for the organization
  • Deploy a wide variety of training solutions and be exposed to training operations on a local
scale
  • Monitor and evaluate training program effectiveness, success, and ROI periodically and
report on them
  • Work with outsourced vendor partners to achieve overall training strategy
  • Work closely with the regional team to ensure training strategy alignment
  • Resolve any specific problems and tailor programs/approach as necessary
  • Maintain a keen understanding of training trends, developments, and best practices
  • Challenge yourself in a diverse and dynamic work environment with frequent cross-
department initiatives
  • Take ownership of local initiatives, communicate requirements and timelines to
stakeholdersRequirements :
  • At least a Bachelor's degree from any major
  • At least 5 years of experience in handling end to the end training processes, experience in
handling a customer-facing function training is preferably
  • Ability to communicate and high willingness to collaborate
  • Excellent problem analysis and problem-solving is required

Shopee

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