O365/SCIM Malaysia (Tech lead)

Concentrix

  • Kuala Lumpur
  • Tetap
  • Sepenuh masa
  • 1 bulan lepas
Job Title: O365/SCIM Malaysia (Tech lead)Job Description We are seeking a highly experienced SCIM Tech Lead to join our growing delivery team. This role requires deep technical expertise in O365, Azure Active Directory (Entra ID), Endpoint Management (Intune), and Security & Compliance services. You will lead complex technical escalations, mentor engineers, and ensure the stability and security of large-scale enterprise identity and endpoint infrastructure.Location: Kuala Lumpur, Malaysia (Onsite)
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM
Job Type: Full-timeResponsibilitiesLead technical escalations for identity, endpoint, and compliance-related issues.Provide expert-level troubleshooting for O365 and Azure-based services.Mentor support engineers and help build technical capability across the team.Collaborate with cross-functional teams for solution design and problem resolution.Ensure SLA compliance and maintain high service quality.Drive process improvements and implement automation where applicable.Technical Skills & Expertise we are looking for:(Either on the following specialization, not necessary all)Identity & Access ManagementSCIM provisioning, Entra ID (Azure Active Directory), ADFSAzure AD Sync, Azure AD ConnectUserPrincipalName (UPN) management, Alternate ID supportOAuth 2.0, OpenID Connect, SAML for SSOConditional Access, Multi-Factor Authentication (MFA)RBAC (Role-based Access Control), Hybrid Identity ArchitectureEndpoint Management (Intune)Intune, Autopilot, Co-Management, AutoPatchMobile Device Management (MDM), Mobile Application Management (MAM)Win32 application deployment, configuration profilesDevice enrollment (Windows, macOS, Android, iOS)Endpoint compliance, protection, and lifecycle managementSecurity & Compliance (S&C)Defender for Endpoint: configuration, EDR, AIRThreat and vulnerability management, attack surface reductionPurview, DLP (Data Loss Prevention), AIP (Azure Information Protection)Insider Risk Management, compliance policies, email protectionSentinel (SIEM), threat hunting, incident responseKnowledge of MITRE ATT&CK framework and security operations workflowsCloud Productivity & MonitoringO365: Exchange Online, SharePoint, OneDrive, TeamsEmail security and authentication (SPF, DKIM, DMARC)Diagnostic tools: PowerShell, PSR, Fiddler, Process MonitorKusto Query Language (KQL) for Sentinel and Log AnalyticsIdeal Candidate ProfileAt least 5+ years of hands-on technical experience in O365, identity platforms, and endpoint securityStrong command of modern security frameworks and compliance toolsDemonstrated leadership in technical mentoring or project deliveryComfortable working in a fast-paced, client-facing support or consulting environmentBenefitsCareer development and leadership growth opportunitiesAnnual performance-based salary incrementComprehensive health benefits and insurance coveragePaid annual leave and medical leaveStatutory contributions (EPF, SOCSO, etc.)Location: MYS Kuala Lumpur Nu Tower 2Language Requirements: MandarinTime Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

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