Assistant Manager, Cards

KEY RESPONSIBILITIES

Constantly identify new sales strategies and approach to increase individual and team achievements
Participate, plan and support sales activities.
To ensure applications forms is duly completed prior to submission.
To ensure all relevant income documents is obtained from customer to adequately support the application
To practice best sales practice and deliver excellent customer service
To ensure all customers enquiry and complaints are handled promptly and efficiently.
Unresolved complaints are to be escalated immediately to his/ her supervisor
To ensure no misrepresentation of product features, pricing, promotions and processes
To conduct day to day responsibilities with full knowledge and perform the task within the guidelines of AML