System Administrator / Infrastructure Engineer

• Provide 1st and 2nd line support, managing service requests and incidents through the IT Helpdesk and Service Desk.
• Perform user access management, rights enforcement, and directory services operations using Active Directory and Azure Active Directory.
• Apply system and security updates, conduct routine patching, and implement configuration changes in alignment with security and compliance requirements (e.g., ISO 27001, GDPR).
• Support system performance monitoring, capacity management, backup operations, and disaster recovery readiness.
• Contribute to automation initiatives using scripting languages (e.g., PowerShell, Bash) and infrastructure-as-code tools when applicable.
• Maintain accurate and up-to-date documentation of systems, processes, configurations, and operational procedures.
• Collaborate with internal teams to support deployments, infrastructure projects, and continuous improvement initiatives.

• Bachelor's degree in computer science, Information Technology, or a related field; equivalent practical experience will also be considered.
• Minimum of 3 years of experience in system administration, infrastructure operations, or a comparable role.
• Proven experience with Windows Server and Linux system administration.
• Proficiency in directory services and cloud platforms: Active Directory, Azure, and Microsoft 365.
• Familiarity with virtualization environments, basic networking (DNS, DHCP, VPNs, firewalls) and storage networking.
• Strong analytical and troubleshooting skills, with the ability to work independently and collaboratively.
• Fluent in English (spoken and written).

• Hands-on experience with OpenShift, container platforms (Docker/Kubernetes), and hybrid cloud management.
• Knowledge of Infrastructure as Code tools (e.g., Terraform, Ansible).
• Exposure to monitoring and observability platforms (e.g., Zabbix, Prometheus, Grafana).
• Experience in environments aligned with ITIL, DevOps, or Agile methodologies.
• ITIL Foundation certification.

EPS Consultants