Sr. Analyst, Credit & Collections
- Pulau Pinang
- Tetap
- Sepenuh masa
The candidate will be based at our Malaysia-Penang office reporting on the Global Accounts Receivable team. The role will primarily be responsible for all collection duties related to a portfolio of accounts, supporting the credit management function and special projects as needed. The ideal candidate should have strong people and customer service skills, a track record of driving results against company metrics and the ability to thrive in a fast paced and dynamic environment.Essential Duties and ResponsibilitiesYou will be responsible but not limited to the following tasks:Following up on open accountsReconciling customer statementsIndependently investigating and resolving queries relating to non-payment of invoicesProcessing customer refundsAssisting with the month end closing activities such as reporting for accounts receivable and overdue analysisProcessing LTA Deposit Offsets and related dutiesCross-border collaboration with Customer Service Representative (CSR), Customer Business Management (CBM), Customer, and Account Manager (AM) to drive forward all duties and any discrepancies that may ariseContribution to Management Reporting packs for assigned accountsSupport on raising Billing, Debit Note and Credit Note (DNCN)Assistance with various administrative tasks related to Accounts ReceivableAssistance with Accounts Receivable projects, such as system UAT testingSupport credit management duties as and when it is requiredOther ad hoc dutiesEducation/Experience RequiredMinimum 3 years of experience in a similar role. Candidates should have the following skillsRequires a high level of analysis, judgment, negotiation, and problem-solving skillsCalm and effective under pressure. Able to remain professional in high-stress situationsAble to plan, execute and manage high volumes of workTime Management/PrioritizingMust be able to work independently or with minimum supervisionAble to communicate at all levels and collaborate cross functionally withComputer Skills NecessaryAdvanced computer skills in Microsoft Office, especially MS excel, Word and OutlookPredominately sedentary light office position with high frequency of keyboarding/computer work required.Proficiency in SAP and Oracle Financial R12 system.Power BI (preferable)Work EnvironmentOffice EnvironmentHybrid only with exceptional/Manager approvalGlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.Information about our benefits you can find here: