Business Development Director-Employee Benefit (Penang)

• Working with Superior to plan and strategize to achieve personal sales target by developing renewal and new business, via cross-selling and up-selling
• Responsible for business development of GID-EB through distribution channel to achieve business targets.
• Track sales performance and key initiatives to prepare weekly sales report.
• Management of the day to day distribution support and activities for existing corporate clients.
• Building and maintaining professional relationships and actively engage with brokers to ensure deliver and uphold high level of service experience.
• To assist in organizing events, conduct employee briefing, CUR presentation for corporate clients.
• To monitor seamless implementation, including policy enrolment, briefing, policy set up and billing issuance.
• Involve in projects or initiatives that will further grow the overall EB business.
• Champion culture and conduct behavioral expectations within the Department/Division
• Collaborate proactively and transparently with internal stakeholders (Operation, Finance, Claims, etc) to optimize customer experience.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• To follow up on outstanding premiums & claims recoveries
• To comply Credit Control Procedure (CCP)

• A bachelor’s degree in Marketing, Business, Admi business or equivalent.
• With 5 years+ of experience in sales, marketing or business development, demonstrating a strong track record and leadership potential
• Strong customer focus with the ability to quickly build strong relationships within and out of the organization.
• Excellent interpersonal, communication and networking skills, with a demonstrable track record in sales/ marketing/ business development.
• Ability to handle complaints or requests with a sense of urgency and have the ability to be impartial and objective.
• Result driven, self-motivated and ability to work in a stressful and challenging environment.
• Flexible in terms of time in view of training/ product or project launches or functions or events during weekends, public holidays and after office hours.
• Mandatory proficient in MS Office - Microsoft Words, Excel, PowerPoint
• Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
• Ability to communicate, present, persuade and influence credibly and effectively at all levels of the organization
• Sales and Customer Service that involves working with clients depend on skills related to evaluating needs, providing services, and adhering to quality standards.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change. Ver 1.0
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Great Eastern