Commercial Operations Manager

Kuala Lumpur
Tetap
Sepenuh masa

23 hari lepas

Job Description Summary PURPOSE OF JOB
The Commercial Operations Manager is part of the commercial team in driving growth across the various business units. The role provides accurate and timely commercial, and operations support during the entire sales and operations cycle to ensure key corporate objectives are met. The Commercial Operations Manager must also understand and be ready to respond to the market changing environment.Job DescriptionJOB TITLECommercial Operations Manager, MalaysiaLOCATION AND DEPARTMENTKuala Lumpur, Malaysia (Solid to Country GM & Dotted to SCM Director)PURPOSE OF JOBThe Commercial Operations Manager is part of the commercial team in driving growth across the various business units. The role provides accurate and timely commercial, and operations support during the entire sales and operations cycle to ensure key corporate objectives are met. The Commercial Operations Manager must also understand and be ready to respond to the market changing environment.JOB FUNCTION

Ensure standardized S&OP process across all BD businesses and distributors. Help achieve distributor sales target /financial reconciliation and keep healthy channel inventory
Partner with SEA planning to directly work with Country and Business Leaders, Distributors and relevant stakeholders to establish (using Distributor in-market and inventory data) accurate demand forecasting/planning.
Attend and ensure pre-consensus meetings are conducted according to agenda and with high quality outputs
Analyze and provide comments to monthly country performance on In-Market Sales, Trade Sales, and Future Days’ Sales (FDS) inventory level across all businesses.
Monitor and escalate inventory risks for appropriate action.
Work closely with business teams to ensure successful implementation of corporate-level sales operation strategy, projects, and processes.
Support businesses to streamline and optimize sales and operations processes with distributors.
Drive the achievement of distributor KPIs by functioning as key contact person to distributors.
Review and approve distributor charges/claims as per distributor agreement, e.g. excess pallet, urgent requests to end-customers, samples etc.
Accountable for the in-market sales tool, Salesforce.com, ensuring the integrity of the data always, implementation of system changes and modifications.
Process owner for production of sales performance reports and incentives calculation, validation and approval routing.
New product introduction and launch planning with cross-functional stakeholders.
Analyze internal business trends and processes to enable Country General Manager to address or improve them.
Perform other tasks that may be assigned from time to time.

Distributor Management

Monitor Distributor performance using Dashboard
Review Distributor Channel Inventory and IMS trends
Participate in review of Distributor Planning/Collaboration & Country S&OP (where applicable)
Participate in annual Distributor evaluation (where applicable)-

Others

Continuous improvement: Process, System and People
Performs any other tasks and key projects as assigned
Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives.
Implement remedial measures both short term & long-term
Quick response in time, Right Solution, Communication

POSITION REQUIREMENTSEducation:Degree in Business Management / Supply Chain /EngineeringRelevant Experience:Min 4-7 years of Supply Chain /Operations management experienceJob Competency requirements:Excellent SAP, BW & APO knowledgeProficient in MS Excel applicationPossess analytical skill and ability to enjoy data mining/ report analysisAbility to perform root cause analysis with recommendation of resolutionExcellent interpersonal and communication skillsBusiness and customer oriented and a good team playerFluent English in both written & spoken. Other Asian language(s) would be a strong asset.BD Core competency

Process Effectiveness
Customer Focus
Drive for results
Continuous & Versatile Learning

Functional (Knowledge)

Demand Planning & Analysis
Customer & Market knowledge
Sales & Operational Planning
CPFR
Distributor Management

Functional (skills)

Inventory Management
Planning / Forecasting Techniques

Regulatory competency

Good Distribution Practice for Medical Devices (GDPMDS)
Sarbanes Oxley (SOX)

Enterprise Competency

SAP
APO
BW
Continuous Improvement Processes and Tools
BI Tool ( eg. Qliksense, Power BI…)

Required SkillsOptional Skills.Primary Work Location MYS Kuala Lumpur - Damansara HeightsAdditional LocationsWork Shift

Memohon