Supervisor - Air Import
- Petaling Jaya, Selangor
- Tetap
- Sepenuh masa
- Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
- Ensure all customers standard operating procedures are followed as per the DLSOP.
- Ensure the system reports are utilized at the level of frequency mentioned in order to effectively supervise operations.
- Building and maintaining strong relationships with vendors (airlines, trucking companies, and others).
- Working to be our vendors lowest cost customer promoting market solutions.
- Take an active role in the transition of new business/ updates to existing business.
- Participate to retention calls and complete customer reviews and with your regular customers to document in the system.
- To provide support and to take up additional tasks as required to meet the Department's needs.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
- Good computer skills (Excel, Word, PowerPoint).
- Initiative and ability to work in autonomy.
- Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus