Sales Support Specialist

Petaling Jaya, Selangor
Kontrak
Sepenuh masa

16 hari lepas
Permohonan Mudah

Company DescriptionAt NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.We are establishing a new data centre in PJ, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.Where Cloud lives and AI thrivesJob DescriptionAre you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams!This is a 6-month fixed-term roleWhat You'll Do

Track and report on sales performance metrics
Build and maintain insightful dashboards
Manage Salesforce administration and data analytics
Work closely with the sales team to provide daily support
Guide and assist staff with order processing and quoting
Identify and implement process improvements
Gather and relay feedback for system enhancements
Train and support the sales organisation
Handle data entry and customer service processing
Ensure compliance with internal and external audit requirements

What will You Need

Proven experience with Salesforce.com administration, reporting, and dashboards
Excellent customer service and communication skills
Strong ability to manage multiple priorities and competing deadlines
Experience working across multiple business units to provide complete solutions
High level of accuracy and attention to detail
Intermediate to advanced Excel skills (VBA preferred)

Qualifications

Minimum three (3) years of sales support experience in a busy sales and finance environment
Tertiary qualification in Administration or a related field
Proven experience with Salesforce.com administration, reporting, and dashboards
Salesforce Enterprise experience, including Lightning (preferred)
Salesforce Einstein experience (preferred)
Salesforce Administrator certification (preferred)
Proficiency with data management tools, including Data Loader and Data Import Wizard

Additional Information

Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
Join an inclusive, diverse and values-driven working culture
Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.Make NEXTDC your next move.

NEXTDC