Housekeeping Supervisor

• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Comply with attendance rules and be available to work on a regular basis.
• Clean guestrooms when necessary.
• Perform any other job related duties as assigned.

• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, pull, and push a moderate weight
• Attention to cleanliness detail
• Able to walk and stand throughout duration of shift
• Basic computer skills and ability to learn the usage of software and devices
• Have open availability to work varied shifts, in line with hotel occupancy, inclusive of weekends and holidays

Alila Hotels and Resorts