Lebuh Bukit Kecil 6 Bayan Lepas Pulau Pinang Malaysia 11900
Penerangan KerjaKelayakanJob Requirements:1. Candidates must possess at least a Bachelor's Degree. Fresh graduates are encouraged to apply.2. Applicants should be proficient in Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.3. Ability to type in Mandarin/Cantonese is required.4. Candidates must be able to work from home; however, they may be required to attend the office when necessary.5. Proficiency in Mandarin, Cantonese, 粤语 / 广东话 and English is required to support Hong Kong customers (Cantonese-speaking market) in a fast-growing service environment.Work Location: Hybrid remote in Bayan LepasTanggungjawabJob description:1. Maintain effective communication with customers, warehouse, transport team and freight forwarders as per SOP, KPI.2. Respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.3. Manage, process & receive the orders in the system, handling them over to the warehouse operations team for completion.4. Maintain up-to-date records of customer interactions and transactions within the internal database and documentation in accordance with the established policies and procedure.5. Inbound and outbound reconciliation from warehouse record to Purchase & Sales order or shipment records.6. Prepare stock in-out report and maintain stock balance and customize to customers' requirements.7. Prepare stock aging report and in-charge of regular cycle count / stock-take physical count.8. Prepare accrual stock and related cost for month-end closing and issue invoice to customer9. Coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.10. Support B2C orders by using WMS, POS & other ecom/courier platforms.11. Manage and track shipments, ensuring all documentation is complete and accurate.12. Any ad hoc task as per assigned.Manfaat
Annual Leave
Medical and Hospitalisation Leave
EPF
SOCSO
EIS
Training Provided
KemahiranCantonese Microsoft Office Suite Data EntryPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.