Operation and Compliance Lead and Oversee Team RCMO in all areas of operational, compliance, resouces plus also provide support/ guidance to subordinates under purview in order achieving the targeted result in branches compliance culture and meeting management expectation. Ensuring RCSA for Branches required completed and meeting the stipulated timeline for updates in Sharp and other reporting units. Analyses and management reporting the non-compliance Regulatory especially AMLA, FSA, FEA and operational issues to appropriate mitigation actions to be taken. Work closely with GLC,Group Risk, GCAD and CRC and RCU on matter relating Support Team RCMO in reviewing GLC, GCAD and BNM observations and provide approprate solution where applicable Review and providing feedback on GPOC proposals related to banking operations, new processes initiated by business owner in ensuring compliance with minimum risk. Work around during crisis, and others compliance areas where related. Assist in developing the new Operation Checklist whenever changes required Consolidation and Monitoring of Monthly Branch Manager Surprise Check for Cash Consolidation and Monitoring of Quarterly Branch Manager Surprise Check for Security Items Consolidation and Monitoring of Monthly Branch Manager DVR/CCTV review Monthly update on Functionality of Roller Shutter and SST Emergency Phone to Management for any defect reported & follow-up Training & Engagement Engage and collaborate with Regional Directors and Head Office departments to implement various initiatives to improve compliance level at branch eg. adhoc focus checking, training programmes. Constant analyze and develop sufficient skills for subordinates in achieveing target result of management Conduct trainings and briefing to different levels of staff relating to Branch Operations, Reinforce communication to branches on matters related to compliance, sharing of fraud cases, reminders and others Coaching and guiding the new BM & CSM/ACSM under Attachment Programme. Initiate and Prepare training materials related Compliance & Operations Training Approval for Branches as per CSP Approval for exceptional handling request escalated by Branches as per Authority Limit Approval for Branch cash exceeding Daily Holding Limit Monitor and Evaluate the cash holding position of Branches, provide advise & option in minimizing any potential risk Granting CSRO & VVIPid to branches staff Waiver for reduce of initial deposit Approval to make duplicate keys of branch premises Approval for Retrieval combinations from eCOMBI Approval for ADI - Posting by GO FAR Enchancement & Initiatives Reviewing & implementation of various operational excellence initiatives and projects that impacted branches Strategic arrangement and execution during crisis management for undestruped operational of team together supporting smooth operation at branches Working committee in various HQ project - Branch Rationalization, Closure of Safe Deposit Box, Insourced of SST & Cheque Clearing sampling Managing & Monitoring the distribution of Branch Compliance Dashboard Assist Branches on any New Initiative Implementation at Branch Managing and Coordinate any Communication broadcast whenever neccesary Ad-Hoc Assignment Monitoring ad-hoc Compilation for any urgent requirement for Management Submission Provides feedback and decision making for any new job responsibilities/accountabilities that may be assigned by the Management from time to time Ad- Hoc issues updates daily for pertinent issue / crisis needed ( Missing Boxes / Guard Issues) Providing Support for others Unit iniatives and as working committee whenever neccesary example (Insourced SST or Branch Rationalization) Assisting in monitoring and compketion with branches on behalf/issues from other department/division eg. Watchlist Alerts, ODD-RFI, Foreign Agent Bank queries and etc. Preparation of Presentation Slides for Head of OM & Branch Management whenever required Conducting and Updating Management on Tele Mystery Shopping result and provide Reports to management for improvement Incidents Report for any ad-hoc situation update with picture for management Ad-Hoc Surprise Cash Check by Branch Managers Follow-up with branches on behalf / issues from other department/division eg. Watchlist Alerts, ODD-RFI, Foreign Agent Bank queries and etc. Preparation of Presentation Slides for Head of OM & Branch Management whenever required Ad-Hoc Compilation for any urgent requirement for Management Submission Job Requirements Minimum 10 years of banking operations experience or risk/audit/compliance/legal related roles Good understanding of banking operations A high degree of maturity and integrity with good communication and interpersonal skills Good planning and organizing skills, decisiveness and have sense of urgency People Management Skill - Able to motivate and guide subordinates in achieving desired result Critical thinking skill and Task Management Skill Note : Only shortlisted candidate will be notified. Show more Show less