Date Posted: 2025-09-16Country: MalaysiaLocation: Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , MalaysiaAt Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.Key ResponsibilitiesExecute the IAM/IGA vision: Execute the Identity and Access Management (IAM) program roadmap that aligns with business objectives and risk toleranceManage the team: Manage an outsourced team of identity specialists, engineers, and support fostering a culture of continuous improvementFocus on continuous improvement, automation, and standardization of IAM processesVendor Management: Manage the on and offboarding of managed service provider personnel and oversee operations proceduresVendor Orchestration: Oversee and prioritize service delivery for four Managed Service and five Identity Product Vendors (OKTA, HYPR, Delinea, Saviynt, Entrust) and a host of cross-functional teams in infrastructure and business areasReporting and Communication: Create and present reports and dashboards for senior management and other stakeholders on vendor performance, spending metrics, and compliance postureOperational and Technical Oversight: Coordinate with Identity Engineering and Operations teams to understand vendor tasks and ensure third-party capabilities are aligned with internal initiativesOversee delivery of projects and initiatives related to IAM systems upgrades, integrations, and automationMonitor and enforce policies and standards: Enforce policies and standards related to IAM, ensuring they meet both internal requirements and external regulations.Oversee access review operations: Lead and automate periodic access reviews and certification campaigns to validate that users still have appropriate permissions, reducing the risk of "privilege creep"Ensure compliance: Collaborate with audit and compliance teams to ensure adherence to relevant regulations and standards, such RequirementsProven work experience as a Cybersecurity Risk Manager, Identity Manager or similar role (3+years)Strong knowledge of cybersecurity risk management principles and best practicesFamiliarity with cybersecurity frameworks (NIST, ISO27001, CIS etc.)Experience with auditing and reporting proceduresBackground in data analytics research and leading incident management investigationsAssist in internal controls testing and external audit preparation for User Access ReviewsStrong communication skills, with the ability to explain complex security issues to non-technical staffRelevant certifications (CISSP, CISM, CRISC, etc.) preferredBSc degree in Computer Science, Cybersecurity, or a related fieldPrior background in Cybersecurity Engineering in cloud and hybrid environmentsProficient in driving application integration projectsTrain staff on security protocols and best practicesLead & worked closely with Security Governance, DT Operations & Identity Management teams on providing the best security practices/policies/process to comply with regulatory requirements (NIST, APRA CPS 234, ISO 27001) in IAM.English Fluency, Multi-lingual is a major plus.Apply today to build what's next!If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this to read the Policy and Terms
