Data & Finance Support Team Lead, GIPS

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

• Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

• Participate in DR/BCM activities or infrastructure related upgrade

• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

• Degree in computer science/engineering or related disciplines.

• Experience leading a team.

• Min 5 years of experience in application development and support environment in Banking Finance, ETL, Data warehouse, Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence

• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

• Mandatory Technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting, Informatica, Hadoop , OneSumX, Hyperion, SAP GL, Ray, Informatica, BASEL , Cloudera Big Data, Teradata

• Knowledge of ITIL of similar framework will be advantage

• Technical Experiences in servers knowledge and configuration for Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark, SAS, OBIEE, Qliksense, Microsoft Power BI, Quantexa, Adobe Campaign, Websphere, HCL Campaign, are good advantageous

• Excellent communication, interpersonal and analytical skills

• Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors

• Excellent & proven Incident/Problem Management and organization skills a must

UOB