Role: Partnerships Support Coordinator (Part time- 8 months contract) Location: Kuala Lumpur, Malaysia Job type: FTC (Hybrid) Note-This is a part-time contracted role (5 hours per day). This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week. Why QS At QS, we believe that work should empower you. That's why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other. It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you'll be responsible for implementing real change in the international higher education landscape. You'll take on meaningful challenges that see a positive impact across the business and the wider sector. We're confident you'll feel right at home here. QS was named as one of Newsweek's Top 100 Most Loved Workplaces in the UK (October 2023) - recognition of the respect, trust and appreciation that drive our culture every day and as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it's official: QS is a place where everyone can thrive. As a Partnerships Support Coordinator, this is what you'll be doing: At QS, we're driven by our mission to empower motivated people around the world to fulfil their potential through education. The Partnerships Support Coordinator plays a meaningful role in that mission by helping ensure the smooth financial operations that support our global partner ecosystem. In this part-time role, you'll contribute to the systems and processes that keep our partnerships running effectively, from supporting agent payments to maintaining accurate financial updates that enable recruitment partners, and students to move forward confidently. This position is ideal for someone who enjoys organised, detailfocused work and wants to gain hands-on experience within an international education environment. You'll collaborate with colleagues across regions and functions, learn how global education operations work behind the scenes, and help ensure that our partners receive timely, accurate support. We welcome candidates from all backgrounds who are eager to contribute, learn, and make an impact. If you take pride in accuracy, communicate clearly, and enjoy supporting the operational processes that enable strong, effective partnerships across the global education ecosystem, you will thrive in this role. Role responsibilities: The Partnerships Support Coordinator will provide daily operational and administrative support to the Partnerships & Revenue team, ensuring smooth coordination across financial tracking, agent communication, and internal process updates. This role is designed to assist the Partnerships & Revenue Specialist and Partnerships & Revenue Manager during periods of peak workload and team coverage needs. Prepare and issue agent statements to global B2B partners on scheduled cycles or as instructed. Assist in submission of Purchase Orders (POs) and Sales Orders (SOs) accurately and in a timely manner. Update financial statuses in APPIAN as required or when guided by the team. Support maintenance and updates of internal trackers, lists, and records related to enrolments, agent payments, and commercial processes. Manage the QSA Agent Hub account- - Responding to partner inquiries -Directing queries to the correct internal stakeholders -Following up on agent payment matters or outstanding requirements Assist the Partnerships & Revenue Specialist with administrative and coordination tasks related to invoicing, data tracking, and partner management. Collaborate with crossfunctional teams (admissions, enrolment, finance) to ensure data accuracy and smooth communication flow. Help maintain an organised, updated, and efficient system for internal documentation and reporting. Key skills and experience: Experience in administrative support, data processing, or finance operations sector roles is an advantage. Comfortable working with spreadsheets, online platforms, and basic data entry. Ability to navigate or learn systems such as APPIAN , Netsuite, CRM portals, or invoicing tools. Strong organisational skills with good attention to detail. Good communication skills in spoken and written English. Ability to manage multiple tasks and follow structured processes. Collaborative and able to work with global teams across different functions. General Attributes Reliable, proactive, and able to work independently with guidance. Fast learner who is comfortable with routine tasks and structured workflows. Professional, courteous, and supportive in partner-facing communication So, who are we and what do we do QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We're behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world's leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you'll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education Like what you've heard Great, apply now! As a candidate, we know the application and interview process can be daunting and so it's important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. Please keep an eye on your spam / junk email folder for correspondence from BambooHR
