Looking for a Senior System Engineer to support global engineering IT systems and quality applications, ensuring system stability, operational excellence, and user satisfaction through proactive support, maintenance, and development.Key Responsibilities:Provide 2nd level IT support for engineering and quality gatekeeping systems.Ensure round-the-clock availability via on-call support, system maintenance, and monitoring.Implement service requests and system changes based on user requirements.Lead problem management and deploy solutions to improve system stability.Set up early fault detection systems for proactive issue resolution.Manage user requirement engineering, including FIT and UAT testing.Handle software upgrades and technology refresh activities.Collaborate on global IT projects and continuous system improvement.Required Skills:Bachelor's in IT, Computer Science, Engineering, or related fields (1 - 2 years of experience or fresh grads).Background in semiconductor manufacturing (preferred).Experience in IT/system support and user requirement handling.Proficiency in data/file transfer, system interfaces, and integration.Strong knowledge in databases (Oracle PL/SQL, SQL, MS SQL).Experience in OS-level maintenance (Windows, Unix, Linux) and scripting (Perl).Familiarity with ITIL practices (incident, problem, change management).Strong analytical, troubleshooting, communication, and team collaboration skills.
