Manager, Fund Services (Compliance Monitoring)

• Post-trade alerts investigation in Charles River/Excel, address escalation and provide resolution
• Preparation of Fund Performance Measurement Reports using Statpro (i.e. Allocation, Risk Analysis, Factsheets)
• Oversight of testing of Charles River and Statpro Revolution
• Client certifications / attestations
• Partner with the team mates and ensure execution of the team's strategy
• Understand and have responsibility for the risks associated with the Fiduciary Services global team
• Ensure procedure documents are up-to-date and team is following the process
• Challenge the status quo and identify opportunities for process enhancements
• Enhance existing compliance coding, and investigate / troubleshoot potential breaches when needed
• Drive connectivity with other locations and partner with peers globally in each of the fiduciary services teams
• Manage and track escalations on Fiduciary Services and Performance Measurement product
• To assist the Head Fiduciary Services to manage the operations of Fiduciary Services and Performance Measurement processes (where applicable), in ensuring consistent delivery of high quality services to customers and meeting goals set by the Group using available resources allocated while maintaining operational risk to an accepted level.
• To assist the Head Fiduciary Services in coaching Fiduciary Services and Performance Measurement Team (where applicable) to achieve service quality by meeting / exceeding and set service standards and achieving zero defect for the Bank customers.
• Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking steps to embrace and capitalize on these changes.
• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Support the roll-out of appropriate quality management systems and other projects by the Company/Group

• Bachelor's degree or equivalent qualification
• 5-7 years of extensive banking operational experience, including funds and fiduciary services, trustee roles, and fund administration
• Demonstrated success in managing relationships with local stakeholders
• Experience actively contributing to improvement initiatives such as system upgrade projects
• Client-focused approach with a comprehensive understanding of client objectives
• Preferred experience in the investment management industry and familiarity with investment products
• Preferred proficiency in VBA, Macro, Charles River Investment System, SQL
• Adept at collaborating across multiple functions, regions, and stakeholder groups with professionalism and sound judgment
• Good motivation, ownership mindset, and a sense of urgency

• Working Hours: 9am - 6pm or 12pm - 9pm
• Hyrbid Work Arrangement (2 days in office, 3 days WFH)

• Multifonds Accounting System
• Charles River Investment Management Solution
• Fund Accounting knowledge/experiences
• Banking/Finance/Audit
• Compliance Monitoring
• Performance Measurement
• Fiduciary Services

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Standard Chartered