Associate, Agency Admin (GETB)
Great Eastern Lihat semua pekerjaan
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Administer, monitor, and perform reviews on agent commission and compensation related queries.
- Perform agent movement i.e. appointment, reinstatement, resignation, termination, maintenance of contract (MOC), change of nominee, appointment of authorized person(s) and change of servicing agents.
- Handle agent conducts and servicing.
- Perform issuance of letters and appeal management.
- Prepare agent’s agreement by making sure it aligns with governing guidelines.
- Administer agent CPD hours and maintenance of contract.
- Support IT & Agency system business enhancement requirements and test plans.
- Assist in conducting business continuity/succession planning.
- Assist to administer agent portal, raise system access, etc.
- Provide statistical report of agency administration deliverables to Management.
- Preferably degree holder in Insurance/ Marketing/Business related or any other higher professional qualification(s) is an added advantage.
- At least 1-2 years of industry experience specifically in Agency Administration.
- People oriented and customer focused.
- Effective communication skills – written and spoken.
- Strong presentation and negotiation skills.
- Strong analytical and problem-solving skills.
- IT literate and proficient in Microsoft office – excel, word, power point and access are an added advantage.
- Familiarity with the Group Asia system and/or GMBTS system is an added advantage.
- Able to work under pressure and deliver within tight deadlines.
- Has high level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.