Job Description: Job Details & Requirements : Working hours: 10am - 6:30pm / 1pm - 9pm Working Arrangement: 6 working days, rotational day shift Work location: Kota Kemuning/Bandar Bukit Raja Benefits: Fixed allowance, KPI Incentive, Overtime (if required), EPF, SOCSO Employment type: Full-time & Fixed Term Contract Job Description: Welcome and assist customers in a friendly and professional manner. Ensure the reception area is tidy and well-stocked with necessary stationery and materials. Service customers' delivery, packing, and shipping needs efficiently. Receive customer orders and coordinate with drivers for pick-up. Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point. Assist, sort & process inbound volume and support drivers in parcel collection. Ensure adherence to standard operating procedures at all times. Perform other ad-hoc duties as required. Requirements: Essential Requirements : Decent knowledge of Microsoft Office tools Detail-oriented, meticulous, and pleasant personality Experience in customer service or logistics is an advantage Have prior working experience in retail, service point or any similar nature
