SAP DBM (Dealer Business Management) Senior Consultant
NTT Data Lihat semua pekerjaan
- Cyberjaya, Selangor
- Tetap
- Sepenuh masa
- Lead resolution of complex, cross-functional DBM issues across SD/MM/FI/CO.
- Perform in-depth root cause analysis and define long-term preventive solutions.
- Oversee stability of operational cycles (workshop operations, billing, closing).
- Lead configurations for:
- Vehicle Sales & After-Sales
- Workshop Service Operations
- Warranty processes & validations
- Vehicle Master Data (VMS integration)
- SAP DBM pricing, vouchers, coupons, condition-based pricing
- Able to perform ABAP task
- Support end-to-end service order lifecycle & appointment processes.
- Provide expert advisory in automotive dealership processes.
- Resolve complex integration issues across SD, MM-IM, FI-CO.
- Lead impact assessment for new enhancements, CRs, or process changes.
- Ensure end-to-end correctness of billing, pricing, tax, goods movement, and account postings.
- Lead requirement gathering workshops with business stakeholders.
- Prepare and validate Functional Specifications for complex CRs.
- Coordinate with ABAP, PI/PO, Integration & Basis teams for delivery.
- Oversee SIT, UAT, regression testing cycles and ensure smooth transport management.
- Act as primary coordinator for DBM-related initiatives within AMS & projects.
- Align efforts between functional teams (SD, MM, FI), technical teams, and customer stakeholders.
- Lead discussions with customers during escalations, workshops, and planning sessions.
- Mentor L1-L2 consultants and ensure knowledge sharing within the team.
- Minimum 6+ years SAP DBM / VMS / Automotive SD-MM experience with multiple full lifecycle cycles.
- Strong hands-on configuration in DBM modules, Warranty, and VMS.
- Deep integration understanding across SD, MM, FI/CO.
- Proven experience handling complex incidents and large-scale CRs.
- Experience in SAP ECC and/or SAP S/4HANA Automotive.
- Strong documentation, analytical, and presentation skills.
- Knowledge of SAP Warranty Management.
- Experience with S/4HANA Public/Private Cloud.
- Ability to perform basic ABAP debugging (advantage).
- Excellent coordination and stakeholder management abilities.
- Strong communication; able to lead customer-facing discussions.
- Proactive, structured, solution-oriented mindset.
- Ability to manage and mentor junior consultants.
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