Business Process Analyst
VAT Group Lihat semua pekerjaan
- Batu Kawan, Pulau Pinang
- Tetap
- Sepenuh masa
- Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.
- Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.
- Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.
- Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.
- Validate process changes with stakeholders and ensure that process improvements align with organizational goals.
- Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.
- Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.
- Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.
- Process Governance and Compliance:
- Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.
- Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.
- Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.
- Act as a champion for process excellence, promoting a culture of continuous improvement within the organization
- Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.
- Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.
- Business Process project competition in time, quality & cost according to requirements
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Business Administration, Management, Information Technology, or a related field. Masters degree is a plus.
- Proven experience (typically 3+ years) in business process management, process documentation, or related roles.
- Fluent English
- Experience driving process improvements in the area of NPI and Manufacturing
- Working experience as a Process Analyst / Project Manager / Manufacturing Engineer / NPI Engineer
- Experience to operate or roll out Agile methodology, scrum methodology and Kanban board for the team.
- Experience to use task management software such as Azure DevOps, Microsoft planner, Jira, Agile software
- Experience with Design for manufacturing concept and process (DFM).
- Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).
- Analytical mindset with the ability to identify process improvement opportunities through data analysis.
- Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.
- Project management skills to handle multiple process documentation projects simultaneously.
- Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).
- Familiarity with compliance and regulatory requirements related to business processes.
- Experience facilitating and moderating process mapping & improvement workshop
- Familiarity with any ERP system preferably Microsoft Dynamics 365
- ERP integration for new ERP system roll out
- Familiar with project management and Agile methodologies.
- Consulting background preferred