Job DescriptionThe Senior, Performance Management and Insights is responsible for preparing, reviewing, and monitoring sales performance on a daily, weekly, and monthly basis. This role provides actionable insights into business performance, identifies potential risks or gaps, and recommends mitigation strategies. The incumbent will also ensure the accuracy and reliability of databases and analyses, supporting the development of performance dashboards and comprehensive evaluations.ResponsibilitiesPrepare, review, and monitor business performance on a daily, weekly, and monthly basis.Provide insights into business performance and escalate potential risks or gaps.Independently establish criteria for performance evaluation.Assess potential risks and opportunities, and propose mitigation strategies for business owners' consideration.Ensure databases and analytical work are reliable, timely, and accurate.Support management by delivering performance dashboards and evaluations.Translate revenues, costs, and profitability into actionable recommendations for business owners.Collaborate with stakeholders on strategic projects, advising project teams on performance-related requests.RequirementsBachelor's degree in Business, Finance, Economics, Data Analytics, or a related field.3-5 years of experience in performance management, business planning, financial analysis, or related functions.Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.Proficiency in MS Excel, PowerPoint, and data visualization tools.Experience in database management, financial modeling, and dashboard reporting.Solid understanding of business performance metrics, KPIs, and risk assessment.Excellent communication and presentation skills, with the ability to engage and influence stakeholders at various levels.Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.Proactive, independent, and adaptable with strong business acumen.Team player with experience collaborating across functions and supporting strategic projects.Division: SALES & RETAILJob DescriptionThe Senior, Performance Management and Insights is responsible for preparing, reviewing, and monitoring sales performance on a daily, weekly, and monthly basis. This role provides actionable insights into business performance, identifies potential risks or gaps, and recommends mitigation strategies. The incumbent will also ensure the accuracy and reliability of databases and analyses, supporting the development of performance dashboards and comprehensive evaluations.ResponsibilitiesPrepare, review, and monitor business performance on a daily, weekly, and monthly basis.Provide insights into business performance and escalate potential risks or gaps.Independently establish criteria for performance evaluation.Assess potential risks and opportunities, and propose mitigation strategies for business owners' consideration.Ensure databases and analytical work are reliable, timely, and accurate.Support management by delivering performance dashboards and evaluations.Translate revenues, costs, and profitability into actionable recommendations for business owners.Collaborate with stakeholders on strategic projects, advising project teams on performance-related requests.RequirementsBachelor's degree in Business, Finance, Economics, Data Analytics, or a related field.3-5 years of experience in performance management, business planning, financial analysis, or related functions.Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.Proficiency in MS Excel, PowerPoint, and data visualization tools.Experience in database management, financial modeling, and dashboard reporting.Solid understanding of business performance metrics, KPIs, and risk assessment.Excellent communication and presentation skills, with the ability to engage and influence stakeholders at various levels.Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.Proactive, independent, and adaptable with strong business acumen.Team player with experience collaborating across functions and supporting strategic projects.Please enable JavaScriptScreen readers cannot read the following searchable map.Next StepsNext StepsThank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.Let’s advance and inspire Malaysia together! #WeAreCelcomDigiFollow CelcomDigi on and vote for us as Malaysia’s Most Preferred Employer at the .CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
