
Senior IT Administrator
- Serdang, Kedah Selangor
- Tetap
- Sepenuh masa
- Oversee provisioning and lifecycle management of corporate IT devices and software, ensuring policy compliance.
- Administer, configure, and troubleshoot core services including Microsoft 365, Azure AD, Exchange, Teams, and SharePoint.
- Ensure reliability and security of cloud and on-premise environments including VMs, data centres, and business applications.
- Implement and support advanced IT security controls such as firewalls, DLP, vulnerability scanning, SIEM, and antivirus platforms.
- Act as primary contact for MDR/SOC service teams and support incident response, threat analysis, and reporting activities.
- Maintain and improve identity, access, and endpoint management using tools like Intune, Autopilot, and Group Policy.
- Plan and execute patching and update strategies, backups, disaster recovery testing, and system performance tuning.
- Support IT compliance with ISO27001 standards, contributing to internal audits and documentation.
- Mentor and guide junior IT administrators, reviewing work and providing on-the-job coaching.
- Document technical processes, contribute to project plans, and support the delivery of IT improvement initiatives.
- Bachelor's degree in information technology, Computer Science, or a related field; or equivalent practical experience.
- 4+ years of experience in corporate IT administration with exposure to complex infrastructure and security environments.
- Strong working knowledge of Microsoft 365, Active Directory, Azure AD, Intune, and endpoint management.
- Proficiency with network administration, VPNs, DNS, firewalls, and server management.
- Hands-on experience with security tools such as SIEM, AV, vulnerability scanners, DLP, and multi-factor authentication.
- Familiarity with ISO27001 standards, security controls, and audit readiness.
- Excellent troubleshooting, documentation, and communication skills.
- Microsoft or security certification (e.g., MS-102, AZ-104, CompTIA Security+) is highly desirable.