IT Analyst (Oracle ERP)

• Minimum 5 years of work experience with ERP systems (preference is for Oracle Fusion Cloud with OTM and WMS experience).
• Minimum 2 or more ERP full lifecycle implementation
• Knowledge of ERP relevant module(s) required
• ITIL Foundation Training & Certification preferred

• Bachelor's degree in Computer Science/Information Technology or Supply Chain Mgmt in the areas of Production Operations, Logistics, Purchasing, Inventory Control, Warehouse Mgmt or equivalent

• Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS).
• Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations.
• Oracle Transportation Management (OTM) Skill-sets:

• Lead the support, configuration and implementation of Oracle Cloud OTM modules.
• Understanding of master data setup: regions, lanes, rates, locations, item/location masters, service providers, and carrier calendars.
• Design and configure screen sets, manager layouts, menus, and user configurations.
• Order release creation via PO/SO/TO from ERP.
• Knowledge of shipment lifecycle: buy shipment creation, shipment groups for ocean bookings, booking updates/cancellations, and tendering.
• Monitor and update shipment tracking events and milestones.
• Process POD events and ensure updates to ERP.
• Manage shipment documents (e.g., PODs).
• Invoice creation, approval, and voucher transmission to ERP Financials.
• Manage EDI transactions with 3PLs and ensure smooth integration with Oracle ERP and WMS.
• Troubleshoot OTM-related issues and recommend process improvements.
• Warehouse Management System (WMS) and Inventory Management Skill-sets:

• Lead the support, configuration and implementation of Oracle Cloud WMS modules.
• Manage inbound, outbound, and inventory processes including receiving, waving, picking, packing, and shipping/ship confirmation.
• Configure and schedule integration jobs between Oracle ERP Fusion Cloud and WMS Cloud.
• Knowledge of inventory transactions: scrap, replenish, transfer, RMA, and vendor returns.
• Shipping documentation: packing slips, bills of lading, and commercial invoices.
• Manage LPN and serial number tracking.
• Inventory processes: cycle count, ABC count, replenishment, and min/max planning.
• Process and troubleshoot EDI transactions and RF scanning issues.
• Experience in clearing pending transactions and ensure data integrity across systems.
• Collaborate with business users to optimize warehouse operations.
• Additional Skills Sets:

• Strong understanding of logistics, warehousing, and supply chain best practices.
• Experience in manufacturing or semiconductor industries is highly preferred.
• Proficiency in Oracle ERP Cloud integrations with OTM and WMS.
• Ability to create functional design documents, test scripts and training materials.
• Strong analytical and problem-solving skills with hands-on solutioning capabilities.
• Excellent communication and stakeholder management skills.
• Ability to work across global time zones (APAC, EMEA, Americas).
• Intermediate to advanced skills in SQL, Power Query, Excel, VB Scripts, Macros and Visio.

• Operational Support & Incident Management

• Serve as SME support to resolve complex incidents and provide guidance to Level 1/2 support teams.
• Analyze recurring issues by reviewing ticket trends and categorization to identify opportunities for process or system improvements.
• Maintain effective and cooperative working relationships with process owners, functional and technical teams, and end users.
• Collaboration & Stakeholder Engagement

• Liaise with global IT counterparts to ensure alignment, awareness, and coordination of system changes and initiatives.
• Interface with business stakeholders to understand challenges and deliver timely, effective solutions.
• Collaborate with process owners and subject matter experts (SMEs) from business to review and enhance existing business processes.
• Project Participation & Solution Delivery

• Participate in the full solution lifecycle including requirement gathering, blueprinting, functional specification creation, configuration, testing, implementation, and post-go-live support.
• Contribute to cross-functional project teams by ensuring relevant module requirements are incorporated into broader project scopes.
• Perform medium to complex functional configuration tasks to develop prototype solutions and implement fixes, enhancements, and changes.
• Documentation & Knowledge Management

• Document ERP module processes and transactions in alignment with functional unit process owners.
• Create and maintain documentation including process flows, functional specifications, work instructions, and solution designs.
• Support the development of a knowledge base by contributing to support documentation and test case guidance.
• Testing & Quality Assurance

• Provide guidance in the creation and execution of test cases to ensure quality and compliance with business requirements.
• Provides specialist guidance and advice to junior members
• Other Duties

• Perform additional related duties as assigned.

• Takes ownership of understanding business requirements, gathering data, and delivering clear analysis and solutions that align with stakeholder expectations.
• Analyzes current business processes, identifies improvement opportunities, and supports the implementation of feasible, value-driven changes.
• Conducts high-level investigations to define business needs, recommend process enhancements, and develop business cases outlining benefits, risks, and implementation options.
• Designs and manages end-to-end testing of new or updated processes. Ensures realistic test scenarios, documents results, and communicates findings to stakeholders.
• Tracks service delivery metrics and collaborates with stakeholders to maintain service levels and proactively manage potential disruptions.
• Builds strong working relationships across teams, ensuring shared understanding and alignment on business goals and solutions.
• Demonstrates the First Solar Values and Behaviors

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