Specialist, Sales Support

Kuala Lumpur
Tetap
Sepenuh masa

13 hari lepas

Job Title: Specialist, Sales SupportJob Description The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.

Prepare quotes, contracts, and RFP/RFI responses
Maintain quote documentation with accurate pricing and configurations
Maintain sales demonstration tools and applications in support of sales teams
Work within a few sources of data/systems to produce an outcome with some variability
Practice a moderate level of independent judgement to make decisions
Develop and deliver sales presentations and/or trainings in a professional and effective manner
Maintain up-to-date awareness of company activities and industry trends
Provide consistent follow up on opportunities or inquiries
Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
Identify and summarize moderately complex issues for management review
Work with teams and report directly to Support Manager

Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan KiaraLanguage Requirements: EnglishTime Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

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