
Assistant Spa Director
- Genting Highlands, Pahang
- Tetap
- Sepenuh masa
- Oversee the operation of M Spa (budgeting, marketing, financial and service level performance, service programs, etc. and perform ongoing audits to drive excellence in brands, service standards and productivity
- Improve guest and employee satisfaction and maximize the financial performance of the department
- Displays exemplary leadership and create a positive environment for outstanding customer service.
- To be responsible for the recruitment, induction, training and development of all spa therapist and staff.
- Reporting to Assistant/Vice President - Hotel Operations
- Minimum 6 years of experience in Spa operations or management including new spa openings, preferably in a similar capacity with international hotel chains.
- Minimum 3 years of experience in a position where branding and customer service are key elements of success.
- Diploma or Degree, preferably in relevant field of Hotel or Spa management, Marketing or Operations management.
- Proven track record and reputation in the industry
- Demonstrate high level of initiative, integrity and accountability and drive to grow the business
- Good Interpersonal Skills.