CLIENT SUPPORT (Immediate Joiners)
- Johor Bahru, Johor
- Tetap
- Sepenuh masa
- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
- Conduct necessary analyses to address customers' issues, and provide regular updates to the customers.
- Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.
- Ideal candidates: proactive, empathetic problem-solvers
- Responsibilities: provide support, resolve issues, ensure customer satisfaction
- Full training and growth opportunities provided