
Inbound Sales Representative
- Petaling Jaya, Selangor
- Tetap
- Sepenuh masa
- Minimum SPM qualification; Diploma/Degree is an advantage.
- Excellent command of English (verbal, written, and comprehension).
- Experience in customer service, B2B/B2C sales, or call center support is an advantage.
- Strong ability to turn support calls into sales opportunities.
- Passionate about sales, achieving targets, and delivering great customer experiences.
- Basic technical knowledge of websites, domains, hosting, or digital tools preferred.
- Fresh graduates are encouraged to apply.
- Open to local Malaysians, willing to work on rotational shifts.
- Handle incoming customer calls with professionalism and care.
- Assist customers with basic website, domain, and hosting-related inquiries.
- Troubleshoot issues to achieve one-call resolution.
- Recommend suitable digital solutions through a consultative sales approach.
- Meet performance goals including FCR, conversion, NPS, and sales targets.
- Work effectively in a fast-paced, high-volume environment.
- 5 working days
- Annual Leave and Sick Leave
- Training Provided
- Allowance Provided
- EPF and SOCSO
Maukerja