
Agency Relationship Management, Specialist
- Petaling Jaya, Selangor
- Tetap
- Sepenuh masa
- Activate, grow and drive productivity of Life Planners
- Collaborate with AD’s Work Stream or departments to increase adoption and Active Agent/ Productivity of Life Planners
- Generate CS leads through Project KEY from Life Planners
- Management of the day to day distribution support and activities for right impact.
- Work effectively with existing and develop new CS producers to maximize ANP and VoNB in Agency channel (including TAKAFUL).
- Become the point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
- Track sales performance and key initiatives and prepare weekly and monthly sales report
- Collaborate with Segment Management to plan and execute engagement activities, R&R, campaigns to deepen and foster good relationships with Life Planners
- Deep understanding of servicing issues and ability to appropriately escalate to Client Management
- Education – Diploma or Degree Holder of any study
- Experience – Minimum 5 years working experience in sales, or insurance / financial related industry
- Special skills – Familiar in using Excel and PowerPoint, good presentation skills (one to one or one to many)
- Managerial skills – has experience in managing a sales team
- Good problem solving, conflict resolution and decision-making skills
- Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment