We are looking for an onboarding engineer who is experienced, technically skilled professional who can provide technical expertise across Logicalis&aposs tooling, onboard new clients, govern their ticket queue and hygiene, and run and participate in small projects onboarding new customers. You will be responsible for managing, maintaining, and updating Logicalis tools , which mainly consist of LogicMonitor, BeyondTrust, and ServiceNow , and may also include other tools as needed. Your duties will involve coordinating with the respective vendors for support, onboarding new clients and users and supporting Logicalis employees. You will also be expected to enhance tooling and tooling processes, as well as identify and assist in automation to boost productivity. Required: A technology all-rounder with at least three years of experience in either Azure, networking, or digital workspace technologies. At least three (3) years of experience using ServiceNow, LogicMonitor or BeyondTrust . Demonstrate ability to self-motivate and prioritise work. Confident in speaking and presenting to customers and clients. Demonstrate an eye for detail. Have a passion and desire to develop and share knowledge. Illustrate an understanding of broader business goals and objectives. The person: You will bring experience and a passion for technology. You will bring the ability to communicate with internal customers and external clients. You enjoy learning about technologies that Logicalis brings to the role. You are self-motivated to drive outcomes and priorities and then proactively seek out other tasks that need to be done. You are excited by everything: Monitoring, ITSM, Security and Automation. You will thrive and learn working closely with engineers across the business. You will thrive on being involved in various projects concurrently and enjoy building strong relationships with key stakeholders. Show more Show less