Job Description:High level R&R Review import/export trade screening for all type of company shipments and sales orders using SAP GTS Import – import licensing screening Import – HS codes classification Export – ECCN code classification Export – export licensing screening Export – sanctioned/restricted party screening Export – Foreign National Hire Review Monitor generic inboxes for trade Import/Export/Licensing/Sanctioned inquiries Prime time support 8AM – 5PM MY local time + weekend Sat 7Am – Monday 7AM (24x2) on call support for Next Flight Out (NFO) shipments On-site support with dedicated cubicle Proficiency in English Customer service skills Tools knowledge – Outlook, SAP GTS, Excel High level volume – Level 1 work (less complexity). Level 2 (requires SME/BB resolution) Import Classification for non-revenue items – generally 100 -150 classifications per country per week (major country – CN, VN, UK, IE, US) Import screening at transaction level – ~500-800 line items per week globally Export screening at transaction level - ~1000 – 1500 line items per week globally (volume fluctuates) Export sanctioned screening – 200-500 account block/release disposition per week (volume fluctuates) Export – Foreign National Hire Review – 20-50 per week Other licensing work (MY STA end user statement collection, hong kong import licensing paperwork/archival, etc) – non regulatory workSkills:Export,Import,Microsoft Outlook,Export Import DocumentationAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
