Digital - Infrastructure - Specialist

• Assist in managing the company's technology infrastructure, including servers, networks, and cloud-based systems

• Assist with planning, designing, and implementing infrastructure projects to improve performance, reliability, and security.

• Provide technical support to infrastructure team members and end-users

• Monitor infrastructure performance and identify and resolve issues on time.

• Collaborate with cross-functional teams to ensure technology infrastructure meets business needs.

• Stay up-to-date with emerging technologies and make recommendations for adoption where appropriate.

• Monitor and maintain M365 security settings and compliance features.

• Stay informed about the latest developments in the M365 ecosystem and recommend enhancements or new features that align with organizational goals.

• Support all business software related issues e.g.: ERP, CRM, etc

• Educate end-users on M365 features, functionalities, and best practices.

• Proven experience in implementing and administering Microsoft 365 applications and services.

• Bachelor Degree in Computer Science, Software Engineering, Information Technology or 3 years experience in related fields.

• Strong technical skills in managing servers, networks, and cloud-based systems.

• Knowledge of security and compliance requirements.

• In-depth knowledge of Microsoft 365 suite, including but not limited to SharePoint, Teams, Exchange Online, OneDrive, and Office applications.

• Strong problem-solving and analytical skills.

• Excellent communication and collaboration skills, including the ability to work effectively with cross-functional teams.

• Ability to work independently and adapt to a fast-paced, changing environment.

• Experience with ITIL or other IT service management frameworks is a plus.

• Ability to thrive in a dynamic, rapidly changing environment.

• Detail-oriented with a strong focus on quality and accuracy.

• Ability to work independently and collaboratively in a fast-paced environment.

• A team player with a can-do attitude with the ability to work proactively and independently.

• Acts with urgency, seeks new ideas, and is always able to suggest alternatives when faced with obstacles.

• Ability to work well under pressure and have excellent interpersonal and communication skills.

• Demonstrates strong personal ethics and a sense of purpose and Willingness to learn and explore new trends and technology.

Biomed Global