Sales & Manpower Analysis Manager

MR D.I.Y. Lihat semua pekerjaan

  • Seri Kembangan, Selangor
  • Tetap
  • Sepenuh masa
  • 1 bulan lepas
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.Key Responsibilities:1. Store PIC Updates
  • Ensure all store PIC (Person-in-Charge) records are accurate and regularly updated.
  • Coordinate with HR and Operations to maintain up-to-date reporting structures.
2. Over-Hiring Control
  • Monitor and flag over-hiring instances across stores.
  • Implement corrective actions and coordinate with Area Managers and HR for follow-up.
3. Headcount Optimization
  • Review manpower allocations store-by-store to ensure alignment with business needs.
  • Recommend headcount changes based on store size, sales, and operational demands.
4. Sales & Manpower Analysis
  • Analyse store sales performance, salary ratios, and staff turnover trends.
  • Study staff turnover patterns and identify root causes for improvement.
5. Sales Drop Investigations
  • Conduct audits and deep-dives on stores experiencing significant sales declines.
  • Coordinate with relevant departments to identify and resolve underlying issues.
6. Target & Scheduling Optimization
  • Develop and refine store targets, optimize staff schedules, and adjust business hours as needed.
7. SOP Development
  • Enhance hiring and customer service SOPs for efficiency and consistency.
Requirements:
  • Bachelor's Degree in Business Administration, Retail Management, Statistics, or a related field.
  • Experience: Minimum 3 to 5 years of experience in retail operations, workforce planning, or sales performance analysis.
  • Strong analytical mindset with proficiency in Excel and data tools (e.g., Power BI, Tableau).
  • Good understanding of retail store operations and manpower planning principles.
  • Excellent communication, presentation, and coordination skills.
  • Able to manage multiple priorities and work cross-functionally with Operations, HR, and Finance.
  • High attention to detail and a proactive approach to problem-solving.
Preferred Attributes:
  • Experience in a multi-store or chain retail environment.
  • Familiarity retail KPIs and manpower cost metrics.
  • Strong leadership and management skills.

MR D.I.Y.