Assistant Manager Field Sales (FMCG, Malacca)

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories
• Assign geographical sales territories and establish budgets. Monitor the team's key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
• Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
• Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and deal-closing
• Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.
• Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
• Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
• Manage customer issue resolutions and recommend preventive actions to minimize future incidents
• Develop and build relationships with customers to achieve business objectives
• Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate sound knowledge and a proven sales track record in assigned territories/products/services and an existing network of contacts
• Demonstrate strong communication and negotiation skills
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken)

DKSH