Collections Specialist
Air Products Lihat semua pekerjaan
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR
- Monitor and recover account receivables, minimize bad debt write off and achieve KPIs
- Be the single point of contact to customers through different communication method (phone call, SMS, emails, instant messaging and official dunning letter) for account receivables, account reconciliation, unmatched payment and maintain customer contact/correspondence database in system
- Provide input for internal reporting such as AR aging report, AR forecast report and Large Past Due Reports.
- Work closely with other functional team such as Credit Team, Commercial, Customer Services, Billings, CMDT, Account Receivable, Account Payable and any other potential team, in order to achieve task objective
- Present, organize, and solve problems or issues within and across other functions and by considering the business needs
- Exercises judgment within defined practices and policies to determined appropriate action
- Any ad-hoc duties assigned by his/her superior deemed as necessary
- Bachelor’s degree or Diploma in Business Administration, Finance or Accounting, and/ or equivalent
- Fresh graduate or 1-2 years related experience in credit and collection experience are encouraged to apply; experience under shared services organization will be advantage
- Attentive to detail, prioritization and having self-initiative and be able to work independently as well as a part of a team
- Possess good communication skills and being able to convince/ negotiate with customers
- Good working knowledge of Microsoft Office 365 Applications
- Experience in SAP ERP Financial Accounting (FI) Module and Collections High Radius (HR) Cloud system will be an advantage