Customer Service Executive (E-Hailing) Johor

JobScoper

Iskandar Puteri, Johor
Tetap
Sepenuh masa

28 hari lepas

MohonKelayakan

Education: Minimum SPM qualification; fresh graduates are encouraged to apply.
Language Proficiency: Fluency in English and Bahasa
Shift Flexibility: Willingness to work on a 24/7 rotational shift schedule, including weekends and public holidays

Tanggungjawab

Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.
Exceeding customer expectations in terms of customer service and providing accurate information.
Working in a team to achieve the required KPI elements and SLA.
Good computer literacy.

Manfaat

ALLOWANCE
KPI ALLOWANCE
NIGH SHIFT ALLOWANCE
EPF & SOCSO

Manfaat tambahan

Annual Leave
EPF / SOCSO / PCB
Training Provided

KemahiranCustomer Service Communication Skills Problem Solving E-hailing platform knowledge Complaint Resolution Active Listening Empathy Time ManagementPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon