Job Description: Optimize Seller Ops Strategy : Monitor and analyse seller performance metrics (e.g., fulfilment & shipping, penalty policy, seller programs) to identify areas for improvement. Proactively work with sellers and enablers to drive performance improvements and enhance platform policies Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams to resolve them in a timely and efficient manner Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices. Act as a subject matter expert on operational processes and policies Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues and deliver solutions that enhance the seller experience Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimize seller operations Requirements: Relevant Degree in Business, Engineering, or a related field Minimum 3 years' working experience in management consulting, experience in a technology company is a plus Proficiency in analytical thinking, critical reasoning, and problem-solving Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Ability to apply analytical thinking with strong interest in working with large data sets Experience/proficiency in SQL and/or excel is required Ability to thrive in a dynamic and collaborative environment