Customer Service Cum Sales

• Minimum education: Diploma and above
• Fresh graduates are encouraged to apply.
• Required skills: Digital Marketing, Social Media Management, SEO, Email Marketing
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Knowledge in design posting for ads is an added advantage.
• Good communication and interpersonal skills.
• Ability to multi-task, priorities and manage time effectively
• Social media savvy

• Able to handle Online Platform Enquire : Website, Tiktok, Facebook, Shopee & etc.
• Able to handle NEW Enquiries & Closed Sales.
• Able to accept every month given sales target.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you maybe able to get promotion easily.

• Staff Activities

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