Manager, Risk Engineering, Asia
QBE Insurance Lihat semua pekerjaan
- Petaling Jaya, Selangor
- Tetap
- Sepenuh masa
- Contributes to the development and execution of functional strategy, business plans and objectives that align to the divisional strategy.
- Develop and embed industry leading risk management services and capabilities to build QBE’s unique value proposition.
- Lead the delivery of operational plan and risk management services within agreed service levels and budget.
- Research, evaluate and develop innovative and technology solutions to continually expand and enhance the functions service offering.
- Ensures sufficient planning is completed for all initiatives and projects.
- Lead the development, implementation and maintenance of risk management services procedures, processes, guidelines, tools and systems.
- Continually evaluate and implement ongoing improvements to function processes to ensure efficiency and alignment to product and best practice risk management strategies.
- Develop, maintain and review procedures, technical documents, guidelines, fact sheets, checklists and other publications relevant to the function.
- Manage reporting requirements, including but not limited to regular operational reporting to monitor service delivery and budget.
- Actively manage and monitor team to ensure adherence to function processes.
- Deliver business improvement initiatives and other special projects.
- Lead the delivery of portfolio customer risk management services including meetings, risk surveys, reports, recommendations and developing tailored customer solutions in collaboration with Distribution, Product and broker partners.
- Proactively promote the Risk Solutions brand internally and externally, building market credibility and awareness of QBE’s risk management services and capabilities in collaboration with Marketing.
- Develop, maintain and promote effective working relationships across the function with Product and business stakeholders to further develop relationships and ensure service delivery meets business expectations.
- Build and maintain awareness of risk management services and processes across business units through employee briefing sessions, training programs and effective communication.
- Develop a resource library to publish risk management materials focused on emerging risk issues, controls and standards and provide insights, guidance and best practices to customers, broker partners, supplies and QBE employees.
- Plan and manage activities to develop technical risk management capabilities across the function, outsourced suppliers, QBE employees, broking partners and customers through advice, fact sheets, in-person training, webinars or videos.
- Lead the development and delivery of annual technical training plan for function, including suppliers and underwriting teams.
- Research, develop and implement best practice tools and techniques to collect, synthesize, analyze and advise on risk data for risk acceptance, underwriting and pricing.
- Maintain up to date knowledge of relevant regulations, industry standards and codes.
- Provide stakeholders with technical risk management advice, expertise and support as required.
- Ensure all direct reports have appropriate SMART objectives & measures agreed that align to business plan and divisional strategy.
- Identify and implement strategies to improve overall capability of team.
- Develop a culture of accountability and teamwork through effective performance management.
- Actively coach and mentor team to ensure optimum performance, employee engagement and retention.
- Actively encourage feedback, recognize and celebrate success.
- Minimum 10 years’ relevant professional experience providing insurance risk management services. Relevant tertiary level qualification (e.g. Professional Engineering degree or equivalent)
- Proven leadership experience with a minimum of 5 years’ experience
- Demonstrated experience in loss prevention
- Ability to influence management and develop relationships with key stakeholders across business units and levels of the organization.
- Excellent communicator with strong facilitation and negotiation skills.
- Project management skills and experience.
- Risk management, loss prevention and business continuity planning principles Insurance, including underwriting, pricing and claims Engineering, mathematics, statistics, actuarial science, behavioral economics.