Job Scope: Reporting to the SG/MY General Manager, this role is responsible for the overall effective performance and management of the portfolio of storage facilities in Malaysia, playing a key role in supporting the Company's revenue and profitability goals: Manage and direct day-to-day operations of the assigned facilities. Ensure Company procedures are being adhered to. Evaluate current operational procedures and make change/improvement recommendations. Coach and develop the team of branch managers, including sales coaching and role playing the sales process. Evaluate competition and make pricing and promo recommendations. Inspect and audit properties on a routine basis to ensure company standards and policies are met. Monitor property performance and make the appropriate operational changes to reach Company goals. Ensure collections are within company goals and collection policies are followed. Manage expenses to ensure property standards are met and company policies are in force. Maintaining employee morale and job satisfaction. Manage and provide leadership and guidance to branch managers. Overall responsible for any security breaches, stock discrepancies and customer complaints. Assist General Manager with acquisitions due diligence, including competitive analyses and unit mix recommendations. Provide support in developing annual budgets for storage facilities. Complete property financial analyses of operating results and report results Monitor third-party vendors and forge the relationships to meet Company targets and ensure operational standards are met. Collaborate with marketing team and third-party vendors to plan and launch openings Responsible for ongoing community outreach and driving local community initiatives. Job Requirements: Degree in Business Administration preferred or related experience. Having an understanding of optimizing physical occupancy, expenses, and net operating income. Able to perform independently and excel in a results-driven environment. Excellent computer proficiency, strong time management and prioritizing skills. Verbal and written communication skills, including ability to effectively communicate with internal and external partners. Multi-unit Management experience is essential. Prior P&L responsibility. Proven track record of development and leading a high performance team. The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.