Job Summary We are seeking a highly motivated and results-driven Sales Manager to lead and oversee our sales team in the Government Sector in generating leads, managing client relationships, and driving revenue growth within the e-learning and training services sector. The ideal candidate will have a strong background in sales, client engagement, and team leadership, with a keen understanding of digital learning solutions and training services. Roles & Responsibilities Lead Generation & Client Engagement (Government Sector): 1. Supervise the team to generate, track, and nurture leads. 2. Develop and implement targeted lead generation strategies to attract organizations seeking e- learning and training solutions. 3. Monitor lead generation efforts to ensure a consistent sales pipeline. 4. Oversee client support and engagement strategies to maximize satisfaction and retention. Sales Pipeline & Revenue Growth: 1. Establish and maintain sales pipelines to achieve monthly/quarterly/annual sales targets and address shortfalls proactively. 2. Track and monitor the entire sales process, including contract negotiations, payments, and revenue collection. 3. Ensure the team consistently meets or exceeds monthly sales quotas. Client Relationship Management: 1. Build and maintain strong client relationships to foster recurring sales opportunities. 2. Follow up with clients and internal teams on sales status and contract renewals. 3. Act as a key point of contact for clients, addressing concerns and identifying upsell opportunities. Collaboration with Stakeholders: 1. Work closely with internal teams, including marketing, solutionists, and product development, to drive new product launches and service enhancements. 2. Provide feedback on product diversification and innovation to boost sales volume and revenue. Training & Development: 1. Coach team members on new e-learning products, sales processes, and personal development. 2. Keep the team updated on industry trends, competitive landscape, and emerging learning Technologies. Market Research & Strategy: 1. Conduct periodic market surveys on e-learning and training platforms to stay ahead of industry trends. 2. Analyze competitor strategies and provide insights to refine sales approaches. 3. Develop and implement sales strategies aligned with business objectives. Communication & Reporting: 1. Maintain open communication with the team, colleagues, and superiors regarding performance, challenges, and sales strategies. 2. Coordinate with the Finance team on payment collections and ensure timely processing of transactions. 3. Generate comprehensive monthly sales reports and lead weekly stand-up meetings to review progress and address key issues. Qualifications & Experiences 1. Bachelor Degree in Business / Marketing/ Human Resources/Education / Psychology. 2. Minimum 3 years experience in sales. Desired experience/exposure 1. Proven track record in Government sales. 2. Tender & Procurement (E-Perolehan) Process Expertise. 3. Academy/Training/e-learning related experience in training and development, sales and marketing. 4. Digital technology and/or sales exposure. 5. Proposal & Presentation Skills. Special skills required 1. Client-fronting exposure. 2. Good articulation. Personal attributes 1. Effective negotiation and influencing skills. 2. A high level of analytical, innovation and business skills. 3. People and social skills. 4. Ability to identify opportunities for business development. 5. Computer literate and familiar with Google Workspace. 6. Excellent communication, interpersonal and writing skills. Show more Show less