Merchant Growth Specialist (Grocery B2B) Job Overview As a Business Development Executive for the B2B segment at Jaya Grocer, you will be responsible for expanding the company's reach and driving growth within the business-to-business market. This includes identifying new opportunities, building strategic partnerships, and managing relationships with corporate clients, institutions, and other businesses. You will play a key role in increasing revenue and ensuring Jaya Grocer becomes the preferred supplier for B2B clients. This position is on-site and based in our Penang, Malaysia office. The role requires candidates to have their own transportation and be able to travel across both Penang Island and Mainland Penang. The Critical Tasks You Will Perform 1. Build strong relationships with potential B2B clients, including corporate offices, hospitality businesses, and institutions. 2. Develop customized solutions and negotiate profitable contracts to establish long-term partnerships. 3. Conduct market research to identify trends, customer needs, and opportunities in the B2B segment. 4. Analyze competitors and provide actionable insights to enhance Jaya Grocer's B2B offerings. 5. Create and implement strategies to achieve B2B sales targets, boost revenue, and identify new growth opportunities. 6. Address client concerns promptly, provide ongoing support, and develop loyalty programs to retain clients. 7. Prepare detailed reports on sales performance, market trends, and client feedback, and present recommendations to senior management for strategic planning. Qualifications What Essential Skills You Will Need: - Bachelor's degree in Business Administration, Marketing, or related field. - Experience in business development, B2B sales, or account management, preferably in the retail or FMCG industry. - Strong negotiation, communication, and relationship-building skills. - Analytical mindset with the ability to interpret market trends and data. - Self-motivated, results-driven, and capable of working independently. - Familiarity with the grocery and retail industry is an advantage. - Fresh graduates are welcome to apply What Will Help Set You Apart and Set You Up for Success 1. Relationship Management and Sales Expertise: Build lasting B2B partnerships and drive revenue growth. 2. Strategic and Analytical Thinking: Identify opportunities, analyze data, and create innovative solutions. 3. Industry Knowledge: Possess a strong understanding of the grocery and retail sectors, including supply chain management and procurement processes. 4. Problem-Solving and Client Satisfaction: Provide tailored solutions to address client challenges and ensure satisfaction.
