Job Description: System & Platform Integration Lead API-based integrations between ServiceNow and enterprise platforms (Microsoft, Atlassian, Miro, Zoom, Workday, internal Finance/OA systems) Design and implement reusable, secure, and scalable integration patterns (REST/SOAP) Create and maintain integration architecture documentation ITAM & ITSM Automation (ServiceNow) Enhance ServiceNow ITAM/ITSM modules to streamline software lifecycle management Automate license provisioning/de-provisioning, contract workflows, and asset audits Build data dashboards to improve compliance, visibility, and decision-making Intelligent Operations Tooling Develop internal tools that automate IT workflows, monitoring, or reporting tasks Use ServiceNow Flow Designer, Business Rules, Scripted REST APIs, and external APIs Build bots or auto-response capabilities integrated with chat platforms or ServiceNow Virtual Agent UX & Business Process Design Collaborate with cross-functional teams to design efficient business processes and intuitive application flows Implement accessible, maintainable UI/UX improvements for internal applications Project Leadership & Delivery Lead end-to-end implementation of assigned projects, from requirements to deployment Act as technical lead in cross-functional collaborations and mentor junior team members Facilitate agile ceremonies, technical documentation, and stakeholder updates Why Join Us Work on high-impact, global IT transformation projects Collaborate with top-tier engineering and business teams Lead innovation across enterprise systems and services Show more Show less