About our team We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you'll work alongside a group of professionals that are committed to excellence and innovation. About the Role We're looking for an Operations Manager to lead a team of security professionals at a major datacenter site. You'll manage day-to-day security operations, ensuring a safe and secure environment, while building a high-performing team. This role reports to the Campus Security Manager and works closely with other Operations Managers. What You'll Do Lead, coach, and manage site-based security officers, responders, and control room staff. Recruit, onboard, and develop team members in partnership with the local branch. Ensure compliance with security policies, procedures, and audit standards. Act as a responder or control room supervisor when needed. Monitor and maintain on-site security systems (CCTV, access control, etc.). Track performance metrics and ensure KPIs are met or exceeded. Handle documentation, incident reports, and client communications. Support audits, inspections, and safety reviews. Act as the point of contact for the site in the CSM's absence. Identify and address potential safety or security issues. Who We're Looking For Minimum 4+ years of experience in business operations. Must be able to speak local language and English at a business proficient level. Proven team management experience. Strong leadership, communication, and problem-solving skills. Proficient with Microsoft Office (Word, Excel, PowerPoint). Experience working in a datacenter or with security technologies (CCTV, access control) is a plus. Customer service mindset with the ability to stay calm under pressure. Comfortable working in a fast-paced, 24/7 operational environment. What you'll get Join a high-performing, collaborative team where your contributions truly matter. Experience the energy of a fast-paced, dynamic, and high-growth environment while supporting a prestigious multinational client account. You'll gain exposure to a global team and international business operations, with opportunities to travel locally and abroad. Be part of an organization committed to employee development, offering ongoing learning, training, and growth opportunities. The extra stuff Candidates must be at least 18 years of age and possess the legal right to work in hiring country. A valid passport or ability to obtain a passport immediately is essential. Candidates must also be willing to undergo the company's pre-employment screening process, which includes a background check and drug screening. At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. If you have the above criteria, please submit your application with your updated resume. Show more Show less