Korean Speaker] Customer Experience Associate

IGT Solutions

Shah Alam, Selangor
Tetap
Sepenuh masa

15 hari lepas

MohonKelayakan

Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 4 or above)
Good English communication will be an advantage for this position.
Fresh graduates are welcome to apply
Able to relocate to Malaysia

Tanggungjawab

You will be serving a world famous airlines/travel agency.
Communicating with customers through various channels and acknowledging and resolving customer complaints.
Modify, change and/or cancel existing reservation.
Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.

Manfaat

Attractive KPI incentives
Transportation Allowance
Company Corporate Discount
EPF, SOCSO, EIS
Health and life insurance
Medical & Dental Allowance
One way flight ticket & 2 weeks accommodation for Expatriate
Working Permit will be provided for Expatriate
Beverage Machines Subsidy
Parking Subsidy

Working days: 5 days per week (including weekends & public holidays)Working hours: Rotational Work Shift (9 Hours Per Day)Manfaat tambahan

5 Working Days
Allowance Provided
Training Provided

KemahiranCustomer Service Problem-solving skills Communication skills Korean Language ProficiencyPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon