Description We are seeking a Customer Service representative with C1 proficiency to join our dynamic team in Southeast Asia. The ideal candidate will have 2-3 years of experience in a customer service role, demonstrating a strong ability to communicate effectively with clients and resolve their issues in a timely manner. Responsibilities Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and experiences. Skills and Qualifications C1 proficiency in English and/or other SEA languages is required. Strong communication and interpersonal skills. Problem-solving skills and a customer-oriented mindset. Experience with CRM software and customer service tools is an advantage. Ability to work in a fast-paced environment and handle stressful situations.
