Responsible for achieving the set annual target, driving sales initiatives and ensuring performance of all sales activities. To assist superior to activate, grow and expand productivity of Employee Benefits (EB) and Group Affinity (GA) scheme and to retain existing renewal business via direct / broking / agency channels.Key responsibilities:Works with superiors to plan and execute strategies for achieving personal sales targets by developing renewal and new businessGrows Group Takaful – EB and GA business through direct channels and partners to meet business targetsMonitors sales performance and key initiatives, preparing sales reportsBuild and maintains professional relationships with clients and intermediaries, ensuring a high level of service delivery and customer satisfactionAssists in organizing events, employee briefings, presentation on claims utilization review for corporate clientsEnsures seamless implementation of certificate processes, including enrolment, briefing, setup and billingFollows up on unpaid contributions and claim recoveries.Works proactively and transparently with internal teams (Operations, Finance, Claims) to optimize customer experiencePromotes a positive work culture and support expected behaviours in the team.Adheres to Credit Control Guideline (CCU) and ensure to follow up on outstanding contribution and claims recoveriesPerforms any other additional duties as may be assigned as necessary, in alignment with the nature of the roleTakes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.Highlights any potential concerns /risks and proactively shares best risk management practices.QualificationsBachelor's degree in Marketing, Business, Administration, Takaful/Insurance, or equivalentMinimum of 5 - 7 years' experience in a sales-related roleStrong customer focus with the ability to build and maintain relationships across the organization and externallyProven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skillsSkilled at handling complaints and requests with urgency, maintaining impartiality objectivityWillingness to work flexible hours, including weekends, public holidays or after office hours for training, product launches or special eventsProficiency in Microsoft Office (Word, Excel, PowerPoint)Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization
