IT Support
Matchlink Lihat semua pekerjaan
- Johor Bahru, Johor
- Tetap
- Sepenuh masa
- Manage and complete fibre installation
- Troubleshoot and perform service restoration for internet service and devices with stipulated SLA
- Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Coordinating complex and multi-parties service delivery beyond fibre (Wifi solutioning, Smart Home)
- Attend periodic training to sharpen skills and knowledge related to fibre smart device, computing
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Identify sales opportunities and up-sell Company's products and solutions
- Meet performance target and sales value
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Others), Engineering (Mechatronic/Electromechanical) or equivalent.
- Must have driver's license (own car compulsory)
- Working experience in setting up/installation of IT
- Able to work immediately
- Min professional certification required CA1C & CA2. Preferred certification on CCNA, Tp-link, AirTies, Microsoft, Huawei, Amazon, Googles
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
- Full-Time position(s) available.
- Johor Bahru
- Alor Setar
- Kuala Lumpur
- Melaka
- Seremban
- Penang
- Kuantan
- Ipoh
- Sabah
- Selangor
- Sarawak