Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.Responsibilities
Lead and supervise all stewarding operations, ensuring cleanliness, sanitation, and hygiene standards across kitchens, outlets, and back-of-house areas.
Oversee the cleaning, storage, maintenance, and proper handling of operating equipment, chemicals, and waste disposal.
Implement and monitor breakage/loss controls, safety procedures, and pest control measures.
Ensure adequate supply of clean, sanitized equipment and support banquet, kitchen, and service operations.
Monitor staff grooming, scheduling, attendance, and performance standards.
Plan and conduct regular staff training on hygiene, safety, and proper handling of equipment.
Manage stewarding-related inventories, including HEOS checks, stock controls, and par levels.
Collaborate with F&B, Purchasing, Cost Control, and HR to support operations effectively.
Requirements
Diploma or Certificate in Hotel Management, Hospitality, or any related field.
Minimum 5 years of stewarding operations experience, with at least 2 years in a supervisory/managerial role.
Strong leadership, organizational, and communication skills.
Knowledge of cleaning procedures, sanitation, food safety, and HACCP standards.
Computer literate with ability to maintain reports, rosters, and inventories.
Hands-on leader with ability to motivate and train teams.
Flexible to work shifts, weekends, and public holidays.
