Senior Executive, Social Media & Influence
Ogilvy Lihat semua pekerjaan
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Support the development of social media and influence campaigns/projects aligned with client objectives and KPIs.
- Translate briefs into structured content calendars and influencer plans with clear timelines and deliverables.
- Identify relevant trends, formats, and content opportunities to enhance campaign effectiveness.
- Contribute to platform insights and audience understanding during ideation and proposal stages.
- Social Media & Influencer Campaign/Content Development:
- Manage content calendars for assigned accounts or workstreams, ensuring accuracy and timely delivery.
- Draft and refine platform-appropriate copy across Instagram, TikTok, Facebook, LinkedIn, XiaoHongShu, YouTube and other relevant platforms.
- Ensure all content aligns with brand voice, campaign messaging, and platform best practices before publishing.
- Provide clear and constructive feedback to the Creative Team to maintain quality output and consistency.
- Anticipate executional challenges and recommend practical solutions.
- Influencer Marketing Management:
- Identify, evaluate, and recommend influencers based on brand fit, audience profile, and engagement metrics.
- Manage influencer coordination including outreach, briefing, deliverable tracking, and content review.
- Prepare comprehensive influencer briefs outlining creative direction and compliance requirements.
- Monitor influencer deliverables and consolidate performance data for reporting.
- Maintain organised documentation of influencer communications, contracts, and trackers.
- Community Management:
- Oversee daily monitoring of social channels, ensuring timely and brand-aligned responses.
- Exercise judgment in identifying sensitive conversations and escalate appropriately.
- Guide Junior Executives in maintaining tone of voice and engagement standards.
- Performance Tracking & Reporting:
- Compile and analyse social and influencer performance data for monthly and campaign reports.
- Translate performance metrics into structured insights and practical recommendations.
- Ensure reporting is accurate, clear, and aligned with agreed KPIs and scope of work.
- Track progress against campaign objectives and highlight optimisation opportunities.
- Project Coordination & Administration:
- Manage timelines and deliverables across multiple campaigns with limited supervision.
- Act as a dependable primary day to day contact for client updates and coordination, with senior oversight.
- Provide guidance and support to Junior Executives on assigned projects.
- Manage internal tools (e.g., Maconomy) to support PO creation, job code creation, and activity reporting processes.
- Ensure trackers, documentation, and internal systems are properly maintained.
- Demonstrate awareness of scope, deadlines, and quality expectations in all outputs.
- Experience:3-4 years of related industry experience in social media, influencer marketing, or communications (with at least 1 year in an agency setting).
- Social Media Acumen:Strong grasp of the social media space, online media jargon, and technology. Familiarity with content algorithms and advertising formats on key platforms (Facebook, Instagram, TikTok, XiaoHongShu, YouTube, LinkedIn, etc.).
- Communication:Excellent written and verbal communication skills. Able to communicate effectively with co-workers and working-level clients. Fluent in English and at least one other language (Good to have: Mandarin and Bahasa Melayu)
- Organisational Skills:Highly organised with a keen sense of attention to detail and robust follow-through.
- Problem-Solving:Effective problem-solving skills and a resourceful approach.
- Technical Proficiency:Knowledgeable in using social media tools (e.g., Sprinklr, Brandwatch, native analytics) and proficient in Microsoft Office Suite (PowerPoint, Excel, Word). Basic video editing/graphic design skills are a plus.
- Team Player:Ability to interact and collaborate effectively with diverse internal teams and external stakeholders.
- Curiosity:Relentless curiosity, a nose for news & trends, and a hunger for what makes great social content.
- Work Ethic:Passion and pride in driving great work, coupled with a strong work ethic.
- A deep understanding of what makes great social work and what it takes to make it happen.
- Proficiency in using internal and external research capabilities to prepare in-depth analyses.
- The ability to stream briefs into the right workflow (e.g., content studio/creative process) based on integrated marketing communications principles.
- How to manage expectations of internal and external stakeholders effectively.
- Relationship-building skills with internal and external stakeholders to facilitate project outcomes.